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Frequently Asked Questions

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What are the library's open hours?

1225 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 24, 2020    COVID-19 Campus Info About the Library

During the COVID-19 campus closure, the physical library is closed. The Librarians have gone remote and are available to help! Please use the email and chat features on our home page

Please check the website for exceptions during holidays and school breaks, or contact the library at 508-588-9100 x1945


Regular hours in Brockton are:

  • Monday-Thursday, 7:30am-9:00pm
  • Friday, 7:30am-7:00pm
  • Saturday, 10:00am-2:00pm

Regular hours in Canton are:

  • Monday-Thursday, 8:00am-8:00pm
  • Friday, 8:00am-4:00pm

How do I create a hanging indent in my works cited page (Google Docs)? 

808 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Nov 20, 2019    Citations Google

In Google Docs
  1. Put your cursor on the line/paragraph you want to indent.

  2. Go to Format > Align & Indent > Indentation options.

  3. Under "Special," select "Hanging."

  4. Press the blue Apply button to save your changes.   


 


How do I save documents to Google Drive? 

731 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Printing Email Google Computers

MMlogo
  • Go to MyMassasoit.
  • Click on the Google Drive link in the launchpad on the left.
  • Click "+ New" in the upper left and select "File Upload" from the list.
  • Browse to your file, select it and click "Open".
  • When you see your file on the screen under "My Drive," it has been uploaded. You will be able to access it from other locations or make changes and save it again later. 

How do I print my class schedule? 

676 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Printing

  • Log into MyMassasoit.
  • Click on Class Schedule from right side column.
  • Select the correct term from the drop down menu.
  • After the schedule appears, right click on the screen and choose print.

MM Print Schedule2         MMSchedule       


Can I print from the library computers?

676 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 13, 2019    Printing About the Library

Students are provided with some printing funds through Pharos, the library’s print management system. Printing includes sending the print request from the computer they have logged onto, agreeing to the amount of the print in the Pharos window on the computer and going to the printer station to sign in and release the document. Non-student users are not able to print.

1. Select the Print option (If you can’t find it, press Control+P on the keyboard).

2. Make sure the correct printer is selected (“LIBRARY PRINTER on ECLIPSE")

3. Choose single- or double- sided copies. Cost is 10¢ per single-sided page and 15¢ per double-sided page. Note: The default is double-sided.

4. Click the Print button.

5. Check the number of pages and job cost in the pop-up window. If they’re correct, click “Yes.”

6. Log on to one of the two stand-up stations next to the printers.

7. Click the name of a document to select it,

8.  Click the yellow Print button at the bottom right side of the screen.


What is Interlibrary Loan? 

620 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Books

 

Interlibrary loan allows you to ask the library to find books and articles that we do not have here or in the OCLN library network. You can place an Interlibrary Loan request by using the ILL online form
  • Be sure to provide as much information on the book/article as you can. You will be notified by a phone call when the material is available. 

Can I bring my class in for a library instruction class?

604 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 14, 2019    Faculty

Contact your liaison librarian to schedule library instruction. There are multiple formats available depending on the goals for your class and the assignment:

1. Librarian visit: a librarian will come to your class for an introduction and perhaps a quick overview of the course Libguide, if you have one. This helps students know who librarians are and a very basic introduction of how the library website is organized. Location: classroom 

2. Librarian visit, with instruction: a librarian will come to your class and demonstrate different aspects of the research tools available to students, including databases and ebooks. Location: classroom

3. Class visit: the librarian will typically engage the students in some instruction and research discussion, followed by time for the students to do some research with the librarian and faculty member present. Location: library classroom


How do I log off the computers? 

530 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Printing Email About the Library

  • Click on Windows start icon in bottom left corner.
  • Click on the small head icon. 
  • Click "sign out". 

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Can I print from my laptop or other device?

509 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 04, 2018    Printing

No, wireless printing is not available. You will need to use one of these 3 methods:

  • Email the file to yourself 
  • Copy the file to a flash drive
  • Upload the file to the cloud, such as Google Drive

Now you can log into a library computer and print the file.


How do I create a citation?

508 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Citations Databases Google

Check out the Citation Guide for more details.


How do I place an item on Reserve?

506 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Reserves Faculty

  The types of items most frequently placed on reserve are:

  • Books 
  • DVDs

 Checkout period:

  • 2 hours
  • Item stays in library*

  Removing items from reserve:

  • Items can be removed from Reserve temporarily or permanently by their owners at any time.
  • Items that have not been checked out in two years will be removed from the Reserve shelf.

 NOTE: Workbooks and other consumables (items intended for one-time use) cannot be placed on reserve. 

*Instructors can make items available for use outside the Library; however, fewer students are able to access them and it is harder to keep track of the items.


Is the College Archive in the library? 

505 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 14, 2019    Faculty About the Library

 
Visit the Archive Website to access Massasoit's digital collections. 
 
Contact Archivist Barbara Ambos to make an appointment.
(508)-588-9100 x1936

How do I attach a file to an email? 

504 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Email Faculty Canvas

  • Click on the paperclip in the bottom email menu.
  • Double click the correct folder, drive or device where the document lives that you want to attach.
  • Click on the file name.
  • Click on Open.
  • Blue line fills while file uploads.
  • When the blue line disappears, the file attachment is complete.
Drive File Uploading

 

 


What is a "database?"

490 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Databases

In the library, "Database" indicates the way magazine and journal articles are accessed. Citations can be full text or abstracts. MCC subscribes to a wide variety of databases that support the curriculum.

 


For how long are "Reserves" checked out?

480 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Reserves

The instructor sets the borrowing period. Most are for two- hour use only and can only be used in the library. 

What are "Reserves?"

474 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Reserves

"Reserves" are textbooks or other materials that instructors have selected for students to use during their class. The library provides a place where all students in a given class can access the material.

What is a "hold?"

465 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Library card Books

With your Massasoit Library ID, you can request a book from any HELM network library and have it sent to Massasoit for pickup.

After finding the book in the catalog, login with your Massasoit email. The book will arrive in a couple of days. 

A phone call and a Massasoit email message will notify you when the book is available.