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Frequently Asked Questions

Find what you need in our searchable FAQ.

What are the library's open hours?

1978 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 25, 2023    About the Library

Please check the website for exceptions during holidays and school breaks, or contact the library at 508-588-9100 x1941

Todays Hours:

Regular Hours in Brockton are:

  • Monday-Thursday: 8am-7pm
  • Friday: 8am-2pm

Regular Hours in Canton are:

  • Monday-Wednesday: 8am-3pm
  • Thursday, Friday: Closed
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How do I print my class schedule? 

1568 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 24, 2023    Printing

  • Log into MyMassasoit.
  • Find the My Registration + Program card and select “Student Schedule”

My Registration + Program card

  • Select the semester you want to print from the drop-down menu

  • After the schedule appears, right click on the screen and select Print  
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How do I create a hanging indent in my works cited page (Google Docs)? 

1503 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 30, 2023    Citations Google

In Google Docs
  1. Put your cursor on the line/paragraph you want to indent.

  2. Go to Format > Align & Indent > Indentation options.

  3. Under "Special," select "Hanging."

  4. Press the blue Apply button to save your changes.   


 

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How do I save documents to Google Drive? 

1443 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 30, 2023    Computers Google

  • Go to MyMassasoit.
  • Click on the Google Drive link in the launchpad card. You may have to scroll down to see it.

  • Click "+ New" in the upper left and select "File Upload" from the list.
  • Browse to your file, select it and click "Open".
  • When you see your file on the screen under "My Drive," it has been uploaded. You will be able to access it from other locations or make changes and save it again later. 
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Can I print from the library computers?

1429 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 15, 2021    Printing About the Library

Students are provided with printing funds through Pharos, the library’s print management system. Printing includes sending the print request from the computer they have logged onto, agreeing to the amount of the print in the Pharos window on the computer and going to the printer station to sign in and release the document. Non-student users are not able to print.

1. Select the Print option (If you can’t find it, press Control+P on the keyboard).

2. Make sure the correct printer is selected (“LIBRARY PRINTER on ECLIPSE")

3. Choose single- or double- sided copies. Cost is 10¢ per single-sided page and 15¢ per double-sided page. Note: The default is double-sided.

4. Click the Print button.

5. Check the number of pages and job cost in the pop-up window. If they’re correct, click “Yes.”

6. Log on to one of the two stand-up stations next to the printers.

7. Click the name of a document to select it,

8.  Click the yellow Print button at the bottom right side of the screen.

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What is Interlibrary Loan? 

1273 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 15, 2021    Books

Interlibrary loan allows you to ask the library to find books and articles that we do not have here or in the HELM library network. You can place an Interlibrary Loan request by using the ILL online form

  • Be sure to provide as much information on the book/article as you can. You will be notified by a phone call when the material is available. 
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Can I bring my class in for a library instruction class?

1244 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 25, 2023    Faculty

Contact your liaison librarian to schedule library instruction. There are multiple formats available depending on the goals for your class and the assignment:

  1. Librarian visit: a librarian will come to your class for an introduction and an overview of the course research guide. This helps students know who librarians are and provides a very basic introduction of how the library website is organized. Location: classroom or Zoom
  2. Librarian visit, with instruction: a librarian will come to your class and demonstrate different aspects of the research tools available to students, including databases and eBooks. Location: classroom or Zoom
  3. Class visit: the librarian will typically engage the students in instruction and research discussion, followed by time for the students to do some research with the librarian and faculty member present. Location: library or Zoom
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Is the College Archive in the library? 

1190 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 25, 2023    About the Library Faculty

 
Visit the Archive Website to access Massasoit's digital collections. 
 
Contact the library to make an appointment.
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How do I attach a file to an email? 

1164 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 15, 2021    Email Canvas

  • Click on the paperclip in the bottom email menu.
  • Double click the correct folder, drive or device where the document lives that you want to attach.
  • Click on the file name.
  • Click on Open.
  • Blue line fills while file uploads.
  • When the blue line disappears, the file attachment is complete.
Drive File Uploading

 

 

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How do I create a citation?

1164 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 12, 2019    Google Citations Databases

Check out the Citation Guide for more details.

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Can I print from my laptop or other device?

1163 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 15, 2021    Printing

Wireless printing is not available. You will need to use one of these 3 methods:

  • Email the file to yourself 
  • Copy the file to a flash drive
  • Upload the file to the cloud, such as Google Drive

Now you can log into a library computer and print the file.

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What is a "database?"

1152 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 11, 2020    Databases

In the library, "Database" indicates the way eBooks, films, magazine and journal articles are organized and accessed. Massasoit subscribes to a wide variety of databases that support the curriculum.
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How can I check out a book from another library in HELM?

1152 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 30, 2023    Books

With your Massasoit Library ID, you can request a book from any HELM network library and have it sent to Massasoit for pickup.

After finding the book in the catalog, click this button on the right:

You will be asked to log in to your account. This is your username and password:

You will be asked to confirm the hold.

The book will arrive in a week or so.

A phone call and a Massasoit email message will notify you when the book is available.

 

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How do I log off the computers? 

1148 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 30, 2023    Computers

  • Click on the Windows icon in the bottom middle of the screen
  • Click on the person icon next to your name
  • Click “Sign out

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What are "Reserves?"

1143 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 25, 2023    Reserves

Reserves are textbooks or other materials that instructors have selected for students to use during their class. The library provides a place where all students in a given class can access the material. Some reserve books are now available online. Find your textbook by course or professor name.

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For how long are "Reserves" checked out?

1121 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 14, 2021    Reserves

The instructor sets the borrowing period. Most are for two hour use only and can only be used in the library. 
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